1. Acceptance of Terms
By accessing and using the website of SR Value (https://srvalue.in), you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website or our services.
2. Services & Consultation Requests
SR Value is an authorized Zoho Partner and Gofrugal Partner in Kerala. The services, free demos, and consultations offered through our website are subject to availability. By submitting an inquiry form, you authorize our sales and engineering team to contact you via telephone, email, or WhatsApp to fulfill your request.
3. Product Information & Pricing
We make every effort to display accurate product details, stock levels, and prices for hardware (weighing scales, thermal printers, barcode scanners) and billing software packages. However, we reserve the right to modify prices, specifications, and availability without prior notice. Final binding prices are provided through official written quotes.
4. User Responsibilities & Support Tickets
If you submit a support complaint or support ticket via our complaint portal:
- You agree to provide true, accurate, and complete information about your business identity and the technical issue.
- You are responsible for maintaining backups of your financial databases prior to scheduled on-site support or remote calibration services.
- Any abusive behavior or misrepresentation of credentials may result in immediate termination of support services.
5. Intellectual Property
All content present on this website, including but not limited to text, graphics, logos, button icons, images, and layout designs, is the exclusive property of SR Value or its content suppliers (including Zoho and Gofrugal brand assets used under partnership guidelines) and is protected by Indian and international copyright laws.
6. Limitation of Liability
SR Value will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website, software integrations, or hardware setups, including database corruption or transaction delays at store counters.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.
8. Contact Information
If you have any questions or clarifications regarding these Terms & Conditions, please contact us at:
SR Value
Intuc Junction, Maradu, Ernakulam, Kerala 682304
Email: info@srvalue.in
Phone: +91 7025351000